Arrivals, in-house, and departures board
Work from clear daily tabs with search and guest detail — notes, folio, activity, and documents in one place.
Feature
Hotel front desk software for smooth arrivals and stays
Manage arrivals, in-house guests, departures, walk-ins, and advance bookings from one board.
Built for
Front desk staff, supervisors, and hotel managers
Problems this solves
- Guest details scattered across notebooks and spreadsheets
- Slow check-in when rooms and documents are hard to find
- Limited visibility into who is arriving, staying, or leaving today
Faster check-in and clearer daily operations for your front desk team.
Capabilities
What Front Desk & Reservations includes
Walk-in and new booking wizards
Guided flow: stay details → add-ons → primary guest → co-guests → signature → review & pay, with inventory checks to avoid double-booking.
Check-in and check-out lifecycle
Move stays from Booked to CheckedIn to CheckedOut, with room readiness checks before assignment.
Calendar and reservation search
Find bookings quickly, review stay dates, and handle cancel or no-show without leaving operations.
Cashier shift awareness
Start and end cashier shifts from property shift timing policies so payments stay tied to the open shift.
How teams use it
Typical workflow
- 1
Open Arrivals → assign a ready room → verify ID → collect policy signature → check in
- 2
Create a walk-in or advance booking with availability check and optional deposit
- 3
Process Departures → check out → settle folio → room marked Dirty for housekeeping
Highlights
- Arrivals / In-house / Departures board
- Walk-in & advance booking wizards
- ID scan and policy e-sign wait UI
- No double-booking overlapping rooms
Related features
Housekeeping
Update room status across floors so front desk and housekeeping stay aligned.
Billing & Payment Gateway
Post charges, collect payments, and close folios with Hoteliax Payment Gateway — powered by Stripe — plus Razorpay-ready setup.
Marketplace & Mobile Apps
Connect ID Scanner, Digital Signature, and Housekeeping Mobile apps to hotel workflows.